/* Общие стили */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --primary-color: #0088cc;
    --primary-hover: #006699;
    --secondary-color: #6c757d;
    --success-color: #28a745;
    --danger-color: #dc3545;
    --warning-color: #ffc107;
    --bg-color: #f5f5f5;
    --bg-dark: #ffffff;
    --text-color: #000000;
    --text-secondary: #707579;
    --border-color: #e5e5e5;
    --sidebar-bg: #ffffff;
    --message-in-bg: #ffffff;
    --message-out-bg: #effdde;
    --hover-bg: #f4f4f5;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    background-color: var(--bg-color);
    color: var(--text-color);
    font-size: 14px;
    line-height: 1.5;
}

/* ===== СТРАНИЦА ВХОДА ===== */
.login-container {
    display: flex;
    justify-content: center;
    align-items: center;
    min-height: 100vh;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    padding: 20px;
}

.login-box {
    background: white;
    padding: 40px;
    border-radius: 12px;
    box-shadow: 0 10px 40px rgba(0,0,0,0.2);
    width: 100%;
    max-width: 400px;
}

.login-header {
    text-align: center;
    margin-bottom: 30px;
}

.login-icon {
    width: 80px;
    height: 80px;
    margin: 0 auto 20px;
    color: var(--primary-color);
}

.login-header h1 {
    font-size: 28px;
    margin-bottom: 10px;
    color: var(--text-color);
}

.login-header p {
    color: var(--text-secondary);
}

.login-form {
    margin-bottom: 20px;
}

.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 500;
    color: var(--text-color);
}

.form-group input {
    width: 100%;
    padding: 12px 16px;
    border: 2px solid var(--border-color);
    border-radius: 8px;
    font-size: 14px;
    transition: border-color 0.3s;
}

.form-group input:focus {
    outline: none;
    border-color: var(--primary-color);
}

.form-group small {
    display: block;
    margin-top: 5px;
    color: var(--text-secondary);
    font-size: 12px;
}

.btn-primary {
    width: 100%;
    padding: 14px;
    background-color: var(--primary-color);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: background-color 0.3s;
}

.btn-primary:hover {
    background-color: var(--primary-hover);
}

.btn-secondary {
    padding: 8px 16px;
    background-color: var(--secondary-color);
    color: white;
    border: none;
    border-radius: 6px;
    font-size: 14px;
    cursor: pointer;
    transition: opacity 0.3s;
}

.btn-secondary:hover {
    opacity: 0.8;
}

.error-message {
    padding: 12px;
    background-color: #f8d7da;
    color: #721c24;
    border-radius: 6px;
    margin-bottom: 15px;
    font-size: 14px;
}

.login-footer {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 1px solid var(--border-color);
    font-size: 12px;
    color: var(--text-secondary);
    text-align: center;
}

.login-footer p {
    margin-bottom: 5px;
}

/* ===== АДМИН ПАНЕЛЬ ===== */
.admin-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 20px;
}

.admin-header {
    background: white;
    padding: 20px;
    border-radius: 12px;
    margin-bottom: 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
}

.admin-header h1 {
    font-size: 24px;
    color: var(--text-color);
}

.header-info {
    display: flex;
    align-items: center;
    gap: 15px;
}

.username {
    color: var(--text-secondary);
    font-size: 14px;
}

.admin-content {
    display: grid;
    gap: 20px;
}

.card {
    background: white;
    padding: 25px;
    border-radius: 12px;
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
}

.card h2 {
    font-size: 20px;
    margin-bottom: 20px;
    color: var(--text-color);
}

.card hr {
    margin: 20px 0;
    border: none;
    border-top: 1px solid var(--border-color);
}

.bot-controls {
    display: flex;
    gap: 10px;
    align-items: center;
    flex-wrap: wrap;
    margin-top: 15px;
}

.btn-success {
    padding: 12px 24px;
    background-color: var(--success-color);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: opacity 0.3s;
}

.btn-success:hover {
    opacity: 0.9;
}

.btn-danger {
    padding: 12px 24px;
    background-color: var(--danger-color);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: opacity 0.3s;
}

.btn-danger:hover {
    opacity: 0.9;
}

.btn-danger-small {
    padding: 8px 16px;
    background-color: var(--danger-color);
    color: white;
    border: none;
    border-radius: 6px;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: opacity 0.3s;
}

.btn-danger-small:hover {
    opacity: 0.9;
}

.bot-status {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 16px;
    background: var(--bg-color);
    border-radius: 6px;
}

.status-indicator {
    width: 10px;
    height: 10px;
    border-radius: 50%;
}

.status-indicator.online {
    background-color: var(--success-color);
    box-shadow: 0 0 8px var(--success-color);
}

.status-indicator.offline {
    background-color: var(--secondary-color);
}

.status-text {
    font-size: 14px;
    color: var(--text-secondary);
}

.message-box {
    padding: 12px;
    border-radius: 6px;
    margin-top: 15px;
}

.message-box.success {
    background-color: #d4edda;
    color: #155724;
}

.message-box.error {
    background-color: #f8d7da;
    color: #721c24;
}

/* Менеджеры */
.manager-add-form {
    margin-bottom: 20px;
}

.form-row {
    display: flex;
    gap: 10px;
    align-items: flex-end;
}

.form-row .form-group {
    flex: 1;
    margin-bottom: 0;
}

.managers-list {
    max-height: 400px;
    overflow-y: auto;
}

.manager-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    margin-bottom: 10px;
    background: var(--bg-color);
}

.manager-icon {
    font-size: 24px;
}

.manager-name {
    flex: 1;
    font-weight: 500;
}

.manager-id {
    color: var(--text-secondary);
    font-size: 12px;
}

.loading,
.no-data {
    text-align: center;
    color: var(--text-secondary);
    padding: 20px;
}

/* Статистика */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 20px;
    margin-top: 20px;
}

.stat-item {
    text-align: center;
    padding: 20px;
    background: var(--bg-color);
    border-radius: 8px;
}

.stat-value {
    font-size: 36px;
    font-weight: bold;
    color: var(--primary-color);
    margin-bottom: 8px;
}

.stat-label {
    font-size: 14px;
    color: var(--text-secondary);
}

/* ===== ИНТЕРФЕЙС МЕНЕДЖЕРА (TELEGRAM STYLE) ===== */
.messenger-container {
    display: flex;
    height: 100vh;
    background-color: var(--bg-color);
}

/* Боковая панель */
.sidebar {
    width: 420px;
    background-color: var(--sidebar-bg);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    transition: transform 0.3s;
}

.sidebar-header {
    padding: 15px 20px;
    border-bottom: 1px solid var(--border-color);
    background: white;
}

.header-left {
    display: flex;
    align-items: center;
    gap: 15px;
    margin-bottom: 10px;
}

.header-left h2 {
    font-size: 20px;
    font-weight: 600;
}

.icon-btn {
    background: none;
    border: none;
    font-size: 20px;
    cursor: pointer;
    padding: 5px 10px;
    border-radius: 6px;
    transition: background-color 0.2s;
}

.icon-btn:hover {
    background-color: var(--hover-bg);
}

.user-info {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.search-box {
    padding: 10px 15px;
    background: white;
    border-bottom: 1px solid var(--border-color);
}

.search-box input {
    width: 100%;
    padding: 10px 15px;
    border: 1px solid var(--border-color);
    border-radius: 20px;
    font-size: 14px;
    background-color: var(--bg-color);
}

.search-box input:focus {
    outline: none;
    border-color: var(--primary-color);
}

/* Индикатор загрузки при поиске */
.search-box input.searching {
    background: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%230088cc' stroke-width='2'%3E%3Ccircle cx='12' cy='12' r='10'/%3E%3Cpath d='M12 6v6l4 2'/%3E%3C/svg%3E") no-repeat right 12px center / 20px;
    padding-right: 40px;
}

/* Фильтры по статусу */
.filter-buttons {
    padding: 10px 15px;
    background: white;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.filter-btn {
    padding: 6px 12px;
    background: var(--bg-color);
    border: 1px solid var(--border-color);
    border-radius: 16px;
    font-size: 12px;
    cursor: pointer;
    transition: all 0.2s;
    white-space: nowrap;
}

.filter-btn:hover {
    background: var(--hover-bg);
    border-color: var(--primary-color);
}

.filter-btn.active {
    background: var(--primary-color);
    color: white;
    border-color: var(--primary-color);
}

.dialogs-list {
    flex: 1;
    overflow-y: auto;
    background: white;
}

.dialog-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 15px;
    cursor: pointer;
    transition: background-color 0.2s;
    border-bottom: 1px solid var(--border-color);
}

.dialog-item:hover {
    background-color: var(--hover-bg);
}

.dialog-item.active {
    background-color: var(--primary-color);
    color: white;
}

.dialog-item.active .dialog-name,
.dialog-item.active .dialog-time,
.dialog-item.active .dialog-status {
    color: #000000;
}

.dialog-avatar {
    width: 50px;
    height: 50px;
    border-radius: 50%;
    background: var(--primary-color);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 24px;
    flex-shrink: 0;
}

.dialog-item.waiting .dialog-avatar {
    background: var(--warning-color);
}

.dialog-content {
    flex: 1;
    min-width: 0;
}

.dialog-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 4px;
}

.dialog-name {
    font-weight: 600;
    font-size: 15px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.dialog-time {
    font-size: 12px;
    color: var(--text-secondary);
}

.dialog-preview {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
}

.dialog-status {
    padding: 2px 8px;
    border-radius: 10px;
    font-size: 11px;
    font-weight: 500;
}

.status-waiting {
    background: #fff3cd;
    color: #000000;
    font-weight: 600;
}

.status-active {
    background: #d4edda;
    color: #000000;
    font-weight: 600;
}

.status-closed {
    background: var(--bg-color);
    color: #000000;
    font-weight: 600;
}

.unread-badge {
    background: var(--primary-color);
    color: white;
    padding: 2px 8px;
    border-radius: 10px;
    font-size: 11px;
    font-weight: bold;
    margin-left: auto;
}

.no-dialogs,
.loading-message {
    text-align: center;
    padding: 40px 20px;
    color: var(--text-secondary);
}

.sidebar-footer {
    padding: 10px 15px;
    border-top: 1px solid var(--border-color);
    background: white;
}

.stats {
    font-size: 12px;
    color: var(--text-secondary);
    text-align: center;
}

.separator {
    margin: 0 8px;
}

/* Область чата */
.chat-area {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: var(--bg-color);
}

.no-chat-selected {
    flex: 1;
    display: flex;
    align-items: center;
    justify-content: center;
}

.no-chat-content {
    text-align: center;
    color: var(--text-secondary);
}

.no-chat-icon {
    font-size: 80px;
    margin-bottom: 20px;
}

.no-chat-content h2 {
    font-size: 24px;
    margin-bottom: 10px;
    color: var(--text-color);
}

.active-chat {
    display: flex;
    flex-direction: column;
    height: 100%;
}

.chat-header {
    padding: 12px 20px;
    background: white;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-header-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--primary-color);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    color: white;
}

.chat-title h3 {
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 2px;
    cursor: pointer;
    transition: color 0.2s;
    user-select: none;
}

.chat-title h3:hover {
    color: var(--primary-color);
}

.chat-status {
    font-size: 13px;
    color: var(--text-secondary);
}

.messages-container {
    flex: 1;
    overflow-y: auto;
    overflow-x: hidden;
    padding: 20px;
    display: flex;
    flex-direction: column; /* Нормальный порядок: первое сверху, новое снизу */
    scroll-behavior: smooth;
    background: var(--bg-color);
}

.message {
    display: flex;
    margin-bottom: 15px;
    animation: fadeIn 0.3s;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.message-in {
    justify-content: flex-start;
}

.message-out {
    justify-content: flex-end;
}

.message-bubble {
    max-width: 60%;
    padding: 10px 14px;
    border-radius: 12px;
    position: relative;
}

.message-in .message-bubble {
    background: var(--message-in-bg);
    border: 1px solid var(--border-color);
    border-radius: 0 12px 12px 12px;
}

.message-out .message-bubble {
    background: var(--message-out-bg);
    border-radius: 12px 0 12px 12px;
}

.message-sender {
    font-size: 13px;
    font-weight: 600;
    color: var(--primary-color);
    margin-bottom: 4px;
}

.message-text {
    font-size: 14px;
    line-height: 1.4;
    word-wrap: break-word;
}

.message-time {
    font-size: 11px;
    color: var(--text-secondary);
    margin-top: 4px;
    text-align: right;
}

.message-attachments {
    margin-top: 8px;
    padding-top: 8px;
    border-top: 1px solid var(--border-color);
    font-size: 12px;
    color: var(--text-secondary);
}

.message-media {
    margin: 8px 0;
}

.message-image {
    max-width: 300px;
    max-height: 300px;
    border-radius: 8px;
    cursor: pointer;
    transition: transform 0.2s;
}

.message-image:hover {
    transform: scale(1.02);
}

.message-video {
    max-width: 300px;
    max-height: 300px;
    border-radius: 8px;
}

.message-video-note {
    width: 200px;
    height: 200px;
    border-radius: 50%;
    object-fit: cover;
}

.message-audio {
    width: 250px;
    height: 32px;
}

.voice-duration {
    font-size: 11px;
    color: var(--text-secondary);
    margin-left: 8px;
}

.message-document {
    display: inline-block;
    padding: 8px 12px;
    background: var(--bg-color);
    border-radius: 6px;
    color: var(--primary-color);
    text-decoration: none;
    transition: background-color 0.2s;
}

.message-document:hover {
    background: var(--hover-bg);
}

/* Превью прикрепленного файла */
.media-preview {
    padding: 10px 15px;
    background: #fffbea;
    border-top: 1px solid #ffd666;
}

.media-preview-content {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
}

.media-preview-info {
    flex: 1;
    font-size: 13px;
    color: #856404;
}

.btn-remove-media {
    background: none;
    border: none;
    font-size: 18px;
    cursor: pointer;
    color: #856404;
    padding: 4px 8px;
    border-radius: 4px;
    transition: background-color 0.2s;
}

.btn-remove-media:hover {
    background: rgba(0,0,0,0.1);
}

.no-messages {
    text-align: center;
    color: var(--text-secondary);
    padding: 40px;
}

.chat-input-area {
    padding: 15px 20px;
    background: white;
    border-top: 1px solid var(--border-color);
}

.input-wrapper {
    display: flex;
    align-items: flex-end;
    gap: 10px;
    background: white;
    border: 1px solid var(--border-color);
    border-radius: 24px;
    padding: 8px 12px;
}

.input-wrapper textarea {
    flex: 1;
    border: none;
    outline: none;
    resize: none;
    font-family: inherit;
    font-size: 14px;
    max-height: 150px;
    overflow-y: auto;
}

.btn-send {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: var(--primary-color);
    color: white;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background-color 0.2s;
}

.btn-send:hover {
    background-color: var(--primary-hover);
}

.btn-send svg {
    width: 20px;
    height: 20px;
}

/* Адаптивность */
.mobile-only {
    display: none;
}

@media (max-width: 768px) {
    .sidebar {
        width: 100%;
        position: absolute;
        z-index: 100;
    }
    
    .sidebar.hidden-mobile {
        transform: translateX(-100%);
    }
    
    .mobile-only {
        display: block;
    }
    
    .message-bubble {
        max-width: 80%;
    }
    
    .admin-container {
        padding: 10px;
    }
    
    .form-row {
        flex-direction: column;
    }
    
    .stats-grid {
        grid-template-columns: 1fr;
    }
    
    .filter-buttons {
        padding: 8px 12px;
        gap: 6px;
    }
    
    .filter-btn {
        padding: 5px 10px;
        font-size: 11px;
    }
    
    .toast {
        min-width: 250px;
        max-width: 90vw;
        bottom: 10px;
        right: 10px;
    }
}

/* Модальные окна */
.modal {
    display: none;
    position: fixed;
    z-index: 1000;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0,0,0,0.5);
    align-items: center;
    justify-content: center;
    animation: fadeIn 0.3s;
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

.modal-content {
    background: white;
    border-radius: 12px;
    width: 90%;
    max-width: 500px;
    box-shadow: 0 10px 40px rgba(0,0,0,0.3);
    animation: slideDown 0.3s;
}

@keyframes slideDown {
    from { transform: translateY(-50px); opacity: 0; }
    to { transform: translateY(0); opacity: 1; }
}

.modal-header {
    padding: 20px 25px;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.modal-header h2 {
    margin: 0;
    font-size: 20px;
}

.modal-close {
    background: none;
    border: none;
    font-size: 28px;
    cursor: pointer;
    color: var(--text-secondary);
    line-height: 1;
    padding: 0;
    width: 32px;
    height: 32px;
}

.modal-close:hover {
    color: var(--text-color);
}

.modal-body {
    padding: 25px;
}

.modal-footer {
    padding: 15px 25px;
    border-top: 1px solid var(--border-color);
    display: flex;
    justify-content: flex-end;
    gap: 10px;
}

.password-field {
    display: flex;
    gap: 8px;
}

.password-field input {
    flex: 1;
}

.btn-icon {
    padding: 10px 12px;
    background: var(--bg-color);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    cursor: pointer;
    font-size: 16px;
    transition: all 0.2s;
}

.btn-icon:hover {
    background: var(--hover-bg);
    transform: scale(1.05);
}

.btn-danger-icon {
    background: #fee;
}

.btn-danger-icon:hover {
    background: #fdd;
    border-color: var(--danger-color);
}

.btn-large {
    width: 100%;
    padding: 15px;
    font-size: 16px;
    margin-bottom: 20px;
}

/* Таблица менеджеров */
.managers-table {
    width: 100%;
    border-collapse: collapse;
    margin-top: 20px;
}

.managers-table thead {
    background: var(--bg-color);
}

.managers-table th {
    padding: 12px;
    text-align: left;
    font-weight: 600;
    border-bottom: 2px solid var(--border-color);
}

.managers-table td {
    padding: 12px;
    border-bottom: 1px solid var(--border-color);
}

.managers-table tr:hover {
    background: var(--hover-bg);
}

.actions-cell {
    display: flex;
    gap: 8px;
    align-items: center;
}

.password-hidden,
.password-shown {
    font-family: monospace;
    color: var(--text-secondary);
}

/* Кнопка уведомления о новых диалогах */
.new-dialog-alert {
    padding: 12px 15px;
    background: linear-gradient(135deg, rgba(102, 126, 234, 0.1) 0%, rgba(118, 75, 162, 0.1) 100%);
    border-bottom: 2px solid #667eea;
    animation: slideDown 0.3s ease-out;
}

@keyframes slideDown {
    from {
        opacity: 0;
        transform: translateY(-20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.btn-take-dialog {
    width: 100%;
    padding: 18px 20px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    transition: all 0.3s;
    animation: pulse 2s infinite;
    box-shadow: 0 4px 15px rgba(102, 126, 234, 0.4);
}

@keyframes pulse {
    0%, 100% { transform: scale(1); box-shadow: 0 4px 15px rgba(102, 126, 234, 0.4); }
    50% { transform: scale(1.02); box-shadow: 0 6px 20px rgba(102, 126, 234, 0.6); }
}

.btn-take-dialog:hover {
    transform: scale(1.03);
    box-shadow: 0 6px 25px rgba(102, 126, 234, 0.6);
}

.btn-take-dialog:active {
    transform: scale(0.98);
}

.pulse-icon {
    font-size: 24px;
    animation: bounce 1s infinite;
}

@keyframes bounce {
    0%, 100% { transform: translateY(0); }
    50% { transform: translateY(-5px); }
}

.alert-text {
    flex: 1;
    text-align: center;
    font-size: 16px;
    font-weight: 600;
    letter-spacing: 0.3px;
}

.alert-count {
    background: white;
    color: #667eea;
    padding: 6px 14px;
    border-radius: 20px;
    font-weight: bold;
    font-size: 14px;
}

/* Scrollbar */
::-webkit-scrollbar {
    width: 8px;
    height: 8px;
}

::-webkit-scrollbar-track {
    background: transparent;
}

::-webkit-scrollbar-thumb {
    background: #c4c9cc;
    border-radius: 4px;
}

::-webkit-scrollbar-thumb:hover {
    background: #a8adb0;
}

/* Загрузочные состояния */
.btn-loading {
    position: relative;
    pointer-events: none;
    opacity: 0.6;
}

.btn-loading::after {
    content: '';
    position: absolute;
    width: 16px;
    height: 16px;
    top: 50%;
    left: 50%;
    margin-left: -8px;
    margin-top: -8px;
    border: 2px solid #ffffff;
    border-radius: 50%;
    border-top-color: transparent;
    animation: spin 0.6s linear infinite;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

/* Toast уведомления */
.toast {
    position: fixed;
    bottom: 20px;
    right: 20px;
    padding: 15px 20px;
    background: white;
    border-radius: 8px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
    z-index: 10000;
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 300px;
    max-width: 400px;
    animation: slideInRight 0.3s ease;
}

@keyframes slideInRight {
    from {
        transform: translateX(400px);
        opacity: 0;
    }
    to {
        transform: translateX(0);
        opacity: 1;
    }
}

.toast-success {
    border-left: 4px solid var(--success-color);
}

.toast-error {
    border-left: 4px solid var(--danger-color);
}

.toast-info {
    border-left: 4px solid var(--primary-color);
}

.toast-icon {
    font-size: 24px;
}

.toast-message {
    flex: 1;
    font-size: 14px;
    color: var(--text-color);
}

.toast-close {
    background: none;
    border: none;
    font-size: 20px;
    cursor: pointer;
    color: var(--text-secondary);
    padding: 0;
    width: 24px;
    height: 24px;
}

.toast-close:hover {
    color: var(--text-color);
}

/* Улучшенные переходы */
.dialog-item {
    transition: background-color 0.2s, transform 0.1s;
}

.dialog-item:active {
    transform: scale(0.98);
}

.message-bubble {
    transition: transform 0.1s;
}

.message-bubble:active {
    transform: scale(0.97);
}

/* Анимация появления новых сообщений */
.message {
    animation: messageAppear 0.3s ease-out;
    position: relative;
}

@keyframes messageAppear {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Кнопка копирования сообщения */
.copy-message-btn {
    position: absolute;
    top: 10px;
    transform: scale(0);
    background: var(--primary-color);
    color: white;
    border: none;
    border-radius: 50%;
    width: 32px;
    height: 32px;
    font-size: 16px;
    cursor: pointer;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
    transition: all 0.3s ease;
    opacity: 0;
    z-index: 10;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* Позиция кнопки для входящих сообщений клиента (справа от bubble) */
.message-in .message-bubble .copy-message-btn {
    right: -46px; /* 32px ширина кнопки + 14px отступ */
}

/* Позиция кнопки для исходящих сообщений менеджера (слева от bubble) */
.message-out .message-bubble .copy-message-btn {
    left: -46px; /* 32px ширина кнопки + 14px отступ */
}

/* Показываем кнопку при клике */
.message-copy-active .copy-message-btn {
    transform: scale(1);
    opacity: 1;
}

/* Эффект при наведении на кнопку */
.message-copy-active .copy-message-btn:hover {
    background: var(--primary-hover);
    transform: scale(1.1);
}

/* Эффект при нажатии на кнопку */
.message-copy-active .copy-message-btn:active {
    transform: scale(0.95);
}

/* Подсветка сообщения при долгом нажатии */
.message-copy-active .message-bubble {
    box-shadow: 0 0 0 2px var(--primary-color);
    transition: box-shadow 0.3s ease;
}

/* Badge для отображения username */
.username-badge {
    font-size: 11px;
    color: var(--text-secondary);
    font-weight: normal;
    background: rgba(0, 136, 204, 0.1);
    padding: 2px 6px;
    border-radius: 4px;
    margin-left: 4px;
}

.dialog-item.active .username-badge {
    background: rgba(255, 255, 255, 0.2);
    color: rgba(255, 255, 255, 0.9);
}

/* Адаптация для мобильных устройств */
@media (max-width: 768px) {
    .message-in .message-bubble .copy-message-btn {
        right: -42px; /* 28px ширина кнопки + 14px отступ */
    }
    
    .message-out .message-bubble .copy-message-btn {
        left: -42px; /* 28px ширина кнопки + 14px отступ */
    }
    
    .copy-message-btn {
        width: 28px;
        height: 28px;
        font-size: 14px;
        top: 8px;
    }
    
    .username-badge {
        font-size: 10px;
        padding: 1px 4px;
    }
}

/* Модальное окно результата */
.modal-result {
    max-width: 500px;
}

.modal-description {
    text-align: center;
    margin-bottom: 25px;
    color: var(--text-secondary);
    font-size: 15px;
}

.result-buttons {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.result-btn {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    padding: 20px;
    border: 2px solid var(--border-color);
    border-radius: 12px;
    background: white;
    cursor: pointer;
    transition: all 0.3s ease;
    text-align: left;
}

.result-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.1);
}

.result-success {
    border-color: #28a745;
}

.result-success:hover {
    background: #f0f8f4;
    border-color: #28a745;
}

.result-order {
    border-color: #0088cc;
}

.result-order:hover {
    background: #f0f7ff;
    border-color: #0088cc;
}

.result-problem {
    border-color: #dc3545;
}

.result-problem:hover {
    background: #fff5f5;
    border-color: #dc3545;
}

.result-icon {
    font-size: 32px;
    margin-bottom: 10px;
}

.result-title {
    font-size: 18px;
    font-weight: 600;
    margin-bottom: 5px;
    color: var(--text-color);
}

.result-desc {
    font-size: 13px;
    color: var(--text-secondary);
}

@media (max-width: 768px) {
    .modal-result {
        max-width: 95%;
    }
    
    .result-btn {
        padding: 15px;
    }
    
    .result-icon {
        font-size: 28px;
    }
    
    .result-title {
        font-size: 16px;
    }
}

/* Модальное окно шаблонов */
.modal-templates {
    max-width: 700px;
    max-height: 80vh;
}

.templates-list {
    display: flex;
    flex-direction: column;
    gap: 15px;
    max-height: 60vh;
    overflow-y: auto;
}

.template-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 15px;
    border: 2px solid var(--border-color);
    border-radius: 12px;
    background: white;
    transition: all 0.3s ease;
}

.template-item:hover {
    border-color: var(--primary-color);
    box-shadow: 0 2px 12px rgba(0, 136, 204, 0.15);
}

.template-info {
    flex: 1;
    margin-right: 15px;
}

.template-name {
    font-size: 16px;
    font-weight: 600;
    color: var(--text-color);
    margin-bottom: 8px;
}

.template-preview {
    font-size: 13px;
    color: var(--text-secondary);
    line-height: 1.4;
    margin-bottom: 8px;
}

.template-badges {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.template-badge {
    display: inline-flex;
    align-items: center;
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 11px;
    font-weight: 600;
}

.template-badge-media {
    background: #e3f2fd;
    color: #1976d2;
}

.template-badge-buttons {
    background: #f3e5f5;
    color: #7b1fa2;
}

.btn-template-send {
    white-space: nowrap;
    padding: 10px 20px;
    min-width: 120px;
}

.btn-secondary-small {
    padding: 8px 16px;
    font-size: 13px;
    border-radius: 8px;
    background: var(--bg-color);
    color: var(--text-color);
    border: 2px solid var(--border-color);
    cursor: pointer;
    transition: all 0.3s ease;
    font-weight: 600;
    white-space: nowrap;
}

.btn-secondary-small:hover {
    background: white;
    border-color: var(--primary-color);
    color: var(--primary-color);
}

@media (max-width: 768px) {
    .modal-templates {
        max-width: 95%;
    }
    
    .template-item {
        flex-direction: column;
        align-items: stretch;
    }
    
    .template-info {
        margin-right: 0;
        margin-bottom: 15px;
    }
    
    .btn-template-send {
        width: 100%;
    }
    
    /* Скрываем аватар в мобильной версии */
    .chat-header .avatar {
        display: none;
    }
    
    /* Кнопки действий в чате - по центру на мобильных */
    .chat-header {
        flex-direction: column;
        gap: 10px;
        padding: 10px 15px;
    }
    
    .chat-header-info {
        width: 100%;
        justify-content: flex-start;
    }
    
    .chat-header-actions {
        width: 100%;
        display: flex;
        justify-content: center;
        gap: 8px;
    }
    
    .btn-secondary-small,
    .btn-danger-small {
        padding: 8px 16px;
        font-size: 13px;
        flex: 1;
        max-width: 180px;
    }
}

/* Модальное окно настроек бота */
.modal-bot-settings {
    max-width: 700px;
}

.modal-bot-settings .modal-body {
    max-height: 500px;
    overflow-y: auto;
}

.inline-button-item {
    margin-bottom: 15px;
    padding: 15px;
    background: var(--bg-color);
    border-radius: 8px;
    border: 1px solid var(--border-color);
}

.inline-button-fields {
    display: flex;
    gap: 10px;
    align-items: center;
}

.inline-button-fields input {
    flex: 1;
}

.photo-upload-area {
    padding: 15px;
    background: var(--bg-color);
    border-radius: 8px;
    border: 2px dashed var(--border-color);
}

.form-help {
    display: block;
    margin-top: 5px;
    font-size: 12px;
    color: var(--text-secondary);
}

@media (max-width: 768px) {
    .modal-bot-settings {
        max-width: 95%;
    }
    
    .modal-bot-settings .modal-body {
        max-height: 60vh;
    }
    
    .inline-button-fields {
        flex-direction: column;
    }
    
    .inline-button-fields input {
        width: 100%;
    }
}

/* Управление шаблонами */
.modal-templates-manager {
    max-width: 800px;
}

.templates-manager-header {
    margin-bottom: 20px;
    display: flex;
    justify-content: flex-end;
}

.templates-list-manager {
    display: flex;
    flex-direction: column;
    gap: 15px;
    max-height: 500px;
    overflow-y: auto;
}

.template-manager-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 20px;
    background: var(--bg-color);
    border: 2px solid var(--border-color);
    border-radius: 12px;
    transition: all 0.2s ease;
}

.template-manager-item:hover {
    border-color: var(--primary-color);
    box-shadow: 0 2px 8px rgba(0, 136, 204, 0.1);
}

.template-manager-info {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.template-manager-name {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.template-manager-name strong {
    font-size: 16px;
    color: var(--text-color);
}

.template-manager-id {
    font-size: 12px;
    color: var(--text-secondary);
    font-family: 'Courier New', monospace;
}

.template-manager-stats {
    display: flex;
    gap: 15px;
    font-size: 14px;
    color: var(--text-secondary);
}

.template-manager-actions {
    display: flex;
    gap: 10px;
}

/* Редактор шаблонов */
.modal-template-editor {
    max-width: 900px;
}

.modal-template-editor .modal-body {
    max-height: 600px;
    overflow-y: auto;
}

.template-media-list {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
    gap: 15px;
    margin-top: 10px;
}

.template-media-item {
    position: relative;
    border: 2px solid var(--border-color);
    border-radius: 8px;
    overflow: hidden;
}

.template-media-item img {
    width: 100%;
    height: 150px;
    object-fit: cover;
    display: block;
}

.template-media-item button {
    position: absolute;
    bottom: 10px;
    right: 10px;
}

.template-buttons-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-top: 10px;
}

@media (max-width: 768px) {
    .modal-templates-manager,
    .modal-template-editor {
        max-width: 95%;
    }
    
    .templates-list-manager {
        max-height: 60vh;
    }
    
    .modal-template-editor .modal-body {
        max-height: 70vh;
    }
    
    .template-manager-item {
        flex-direction: column;
        align-items: flex-start;
        gap: 15px;
    }
    
    .template-manager-actions {
        width: 100%;
        justify-content: flex-end;
    }
    
    .template-media-list {
        grid-template-columns: repeat(auto-fill, minmax(120px, 1fr));
    }
    
    .template-media-item img {
        height: 120px;
    }
}

/* Статистика */
.stats-filter {
    display: flex;
    align-items: center;
    gap: 15px;
    margin-bottom: 30px;
    padding: 20px;
    background: var(--bg-color);
    border-radius: 8px;
}

.stats-filter label {
    font-weight: 600;
}

.stats-filter select {
    padding: 10px 15px;
    border: 2px solid var(--border-color);
    border-radius: 8px;
    font-size: 14px;
    min-width: 200px;
}

.stats-table-container {
    overflow-x: auto;
}

.stats-table {
    width: 100%;
    border-collapse: collapse;
    margin-top: 20px;
}

.stats-table th,
.stats-table td {
    padding: 15px;
    text-align: left;
    border-bottom: 1px solid var(--border-color);
}

.stats-table th {
    background: var(--bg-color);
    font-weight: 600;
    color: var(--text-color);
    position: sticky;
    top: 0;
}

.stats-table tbody tr:hover {
    background: var(--hover-bg);
}

.stats-table td:nth-child(2),
.stats-table td:nth-child(3),
.stats-table td:nth-child(4),
.stats-table td:nth-child(5),
.stats-table td:nth-child(6) {
    text-align: center;
}

@media (max-width: 768px) {
    .stats-filter {
        flex-direction: column;
        align-items: stretch;
    }
    
    .stats-filter select {
        width: 100%;
    }
    
    .stats-table {
        font-size: 12px;
    }
    
    .stats-table th,
    .stats-table td {
        padding: 10px 5px;
    }
}

/* Skeleton loading */
.skeleton {
    background: linear-gradient(90deg, #f0f0f0 25%, #e0e0e0 50%, #f0f0f0 75%);
    background-size: 200% 100%;
    animation: loading 1.5s infinite;
}

@keyframes loading {
    0% { background-position: 200% 0; }
    100% { background-position: -200% 0; }
}

.skeleton-dialog {
    padding: 12px 15px;
    display: flex;
    gap: 12px;
}

.skeleton-avatar {
    width: 50px;
    height: 50px;
    border-radius: 50%;
}

.skeleton-text {
    height: 16px;
    border-radius: 4px;
    margin-bottom: 8px;
}

.skeleton-text:first-child {
    width: 60%;
}

.skeleton-text:last-child {
    width: 80%;
}

/* Пустое состояние */
.empty-state {
    text-align: center;
    padding: 40px 20px;
    color: var(--text-secondary);
}

.empty-state-icon {
    font-size: 64px;
    margin-bottom: 16px;
    opacity: 0.5;
}

.empty-state-title {
    font-size: 18px;
    font-weight: 600;
    margin-bottom: 8px;
    color: var(--text-color);
}

.empty-state-text {
    font-size: 14px;
    line-height: 1.6;
}

/* Fade transitions */
.fade-enter {
    opacity: 0;
}

.fade-enter-active {
    transition: opacity 0.3s;
}

.fade-exit {
    opacity: 1;
}

.fade-exit-active {
    transition: opacity 0.3s;
}

/* Hover эффекты для кнопок */
.btn-primary:not(.btn-loading):hover,
.btn-success:not(.btn-loading):hover,
.btn-danger:not(.btn-loading):hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
}

.btn-primary:not(.btn-loading):active,
.btn-success:not(.btn-loading):active,
.btn-danger:not(.btn-loading):active {
    transform: translateY(0);
}

/* Дополнительные стили для admin.js */
.modal input:focus,
.modal textarea:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(0, 136, 204, 0.1);
}

.password-field input:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(0, 136, 204, 0.1);
}

/* Адаптивные стили для медиа в сообщениях */
@media (max-width: 768px) {
    .message-video-note {
        width: 150px;
        height: 150px;
    }
    
    .message-video,
    .message-image {
        max-width: 220px;
        max-height: 220px;
    }
}

/* Управление FAQ */
.modal-faq-manager {
    max-width: 800px;
}

.modal-faq-manager .modal-body {
    max-height: 600px;
    overflow-y: auto;
}

.faq-list {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.faq-item {
    padding: 20px;
    background: var(--bg-color);
    border: 2px solid var(--border-color);
    border-radius: 12px;
}

.faq-item-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 15px;
}

.faq-number {
    background: var(--primary-color);
    color: white;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
    font-size: 14px;
}

@media (max-width: 768px) {
    .modal-faq-manager {
        max-width: 95%;
    }
    
    .modal-faq-manager .modal-body {
        max-height: 70vh;
    }
}